Privacy Policy

1. GENERAL PROVISIONS

1.1. This Privacy Policy (hereinafter referred to as the “Policy”) establishes the procedure for obtaining, storing, processing, using, and disclosing information, including personal data of users of the cuveevillage.com.ua website (hereinafter referred to as cuveevillage.com.ua). Personal data is collected by the SERVICE COOPERATIVE “CUVEE VILLAGE,” which owns the cuveevillage.com.ua website, from users of this website.

1.2. cuveevillage.com.ua respects the confidentiality of any individual who visits our website. Therefore, cuveevillage.com.ua has developed this Policy to inform users about the procedures for collecting, storing, and processing personal data and other information provided by users while using this website.

1.3. By using any part of the website, the user automatically agrees to the terms of this Privacy Policy. The user is not allowed to use the website if they do not agree with the terms of this Privacy Policy or if they have not reached the legally established age to enter into such agreements. In this case, the user is prohibited from using the website, any information posted on the website, any services provided through the website, and must leave the website immediately.

1.4. cuveevillage.com.ua is not responsible for how third-party companies and organizations that are not owned or controlled by saven.ua, or individuals who are not employees of cuveevillage.com.ua, obtain, store, process, use, and disclose the user’s personal data, even if the user accessed their websites, products, or services through this website.

1.5. The user acknowledges that if they do not take proper care of the security and protection of their personal data and login credentials, third parties may gain unauthorized access to their account and personal or other user data. saven.ua is not responsible for damages caused by such access.

2. PERSONAL DATA COLLECTED THROUGH THE WEBSITE

2.1. cuveevillage.com.ua collects information related to individuals solely for processing and usage purposes, and only if the user voluntarily consents to its use.

2.2. Personal data includes information that allows identifying a user and/or can be used to contact them. This information includes the user’s first name, last name, patronymic, address, and email address. This information may be stored in our contact or administrative databases due to past or current cooperation with the user or if we believe the user may be interested in receiving materials from saven.ua about our activities and services.

2.3. Other information that may be collected automatically when the user visits the website:

  • The address of third-party websites from which the user accessed the website;
  • The user’s IP address;
  • Addresses of websites the user visited simultaneously with the website;
  • Technical information about the user’s browser and computer;
  • Information about errors in the website’s operation initiated by the user;
  • Data about the user’s browser software version;
  • Data about the operating system of the user’s computer from which they visited the website;
  • Data about search parameters that led the user to the website.

2.4. cuveevillage.com.ua also stores a cookie file on the user’s computer as an auxiliary tool for website functionality. When the user visits the website, cuveevillage.com.ua automatically tracks visit information using standard e-commerce tools, including Internet tracking software, server logs, and first-party cookies. Cookies are text files that the website places on a user’s hard drive. Cookies may store information about the user’s computer, the type of browser used, and the number of visits to a particular website from that computer. cuveevillage.com.ua also uses cookies to:

  • Collect information on how visitors use the website, including visited pages, clicked links, and time spent on each page;
  • Determine and manage the effectiveness of advertising campaigns;
  • Maintain website functions, such as eliminating the need to re-enter login credentials already stored in the database or reset preferences set in previous visits;
  • Personalize the user experience on the website.

2.5. cuveevillage.com.ua may allow third-party cookies from advertising networks to be placed on the website to facilitate the delivery of service-related advertisements to users on other websites.

2.6. Information collected automatically by cuveevillage.com.ua cannot be used on its own to identify the user. All information remains unchanged during data collection.

3. METHODS AND PURPOSES OF USING PERSONAL DATA

3.1. User information, including personal data, is used to ensure the fulfillment of civil-law relations, tax and accounting obligations, and contractual commitments related to the sale of goods or the provision of services.

3.2. The purpose of obtaining, storing, processing, and using the user’s personal data is to protect both the user’s interests and those of cuveevillage.com.ua, as well as to provide services, including displaying personalized or general information, and improving service quality in the sale of goods and provision of services through cuveevillage.com.ua.

3.3. cuveevillage.com.ua typically uses personal data collected via our website for:

  • Providing requested information and services to users;
  • Security and fraud prevention;
  • High-quality customer service;
  • Personalizing website usage;
  • Displaying personalized advertisements while visiting the website;
  • Sending users special offers and other information we believe may be of interest (only with their permission);
  • Sending users notices and notifications about website usage;
  • Inviting users to participate in surveys and leave feedback about the company;
  • Better understanding users’ needs and interests;
  • Improving the website’s content, functionality, and usability;
  • Enhancing our products and services;
  • Refining our marketing and advertising efforts;
  • Any other purposes specified in applicable privacy notices or agreements between saven.ua and users.

3.4. cuveevillage.com.ua may use contact information for email newsletters, including notifying users about new features, promotions, and other news from cuveevillage.com.ua, as well as sending advertising messages from cuveevillage.com.ua or carefully selected partners about products and services that may interest the user. The user can unsubscribe by clicking the “Unsubscribe” link in an email from cuveevillage.com.ua.

4. CONDITIONS FOR DATA ACCESS

4.1. The transfer of personal data to third parties is allowed in the following cases:

  • With the user’s consent;
  • If necessary to fulfill the user’s order or request;
  • At the request of authorized government bodies entitled to receive such data;
  • If cuveevillage.com.ua believes the user has violated the terms of this Policy or other agreements between cuveevillage.com.ua and the user.

4.2. The user allows cuveevillage.com.ua to permit other companies with relevant agreements to obtain, store, and process non-personal user data (such as IP addresses, cookies, and statistical activity data) to improve service quality and advertising information.

4.3. Personal data may also be disclosed when a user places an order on the website, but only to the extent necessary to identify the user and their order.

5. PERSONAL DATA OF MINOR CHILDREN

5.1. cuveevillage.com.ua does not wish to collect information about visitors under the age of 14. If necessary, we may explicitly draw a child’s attention to the fact that they are not required to send any personal information to us. If parents or other legal representatives discover that a child has provided certain information to cuveevillage.com.ua and determine that this data should be deleted, they must contact us via email. In such a case, we will immediately delete the relevant personal information.

6. PROCEDURE FOR MODIFYING/DELETING INFORMATION

6.1. The User has the right at any time not to provide personal information to cuveevillage.com.ua or to block the acceptance of cookies. The User may also opt out of receiving promotional emails or request saven.ua to ensure that cuveevillage.com.ua does not share personal information collected on the Site with unaffiliated third parties for their own marketing purposes. The User can make such a request by sending an email.

6.2. Some features of the Site that require user information may be discontinued once the information is changed/deleted.

6.3. The User’s personal data is stored until it is deleted by the User.

6.4. A sufficient notification to the User about the deletion or other processing of personal data will be an email (information) sent to the email address provided by the User.

7. CONTACT DETAILS OF cuveevillage.com.ua

7.1. If the User has any questions, wishes, or complaints regarding the provided information, they may contact: SERVICING COOPERATIVE “CUVEE VILLAGE”
 65080, Odesa region, Odesa, Lipsky Georgiy St., building 132

7.2. Upon a written request and presentation of an identity document, the User may receive information on how to access details regarding the database’s location.

8. INFORMATION PROTECTION

8.1. cuveevillage.com.ua takes all reasonable precautions to protect data confidentiality. Only those cuveevillage.com.ua employees who need access to users’ personal information to perform their work functions have such access.

8.2. cuveevillage.com.ua uses a comprehensive data security program that includes commercially reasonable administrative, physical, and technological security measures to protect the User’s personal data from unauthorized access, use, accidental or unauthorized destruction, alteration, or disclosure. Although saven.ua takes commercially reasonable precautions to ensure security, the User agrees that confidentiality of data transmitted over the Internet is not guaranteed. If third parties gain access to this data beyond cuveevillage.com.ua’s technical control, cuveevillage.com.ua is not liable for any damage caused by such access.

9. POLICY CHANGE PROCEDURE

9.1. cuveevillage.com.ua may amend the terms of the privacy policy. In this case, cuveevillage.com.ua will update the document version on the “Privacy Policy” page. Please review these terms periodically to stay informed about how cuveevillage.com.ua protects User information on the Site.

9.2. cuveevillage.com.ua is not responsible for any harm or loss suffered by the User or third parties due to misunderstanding or misinterpretation of this Privacy Policy, instructions, or guidelines on how to use the Site, post data, and other technical matters.

10. ADDITIONAL TERMS

10.1. If any provision of the Privacy Policy, including any clause, section, or part thereof, is found to be contrary to the law or invalid, it will not affect other provisions that do not contradict the law and remain fully valid. Any invalid or unenforceable provision shall be considered modified to the extent necessary to ensure its validity and enforceability.

10.2. This Privacy Policy applies to the User from the moment they consent to its terms while providing their personal data on the Site and remains in effect as long as any information about the User, including personal data, is stored on the Site.

10.3. The relationship between cuveevillage.com.ua and the User is governed by the laws of Ukraine. Each party fully agrees that the relevant courts of Ukraine have exclusive jurisdiction over any claims and disputes related to this Agreement.